Why the distinction matters
One sales conversation can involve separate account, metal and storage providers, each with different responsibilities. The rollover guide explains how retirement funds reach the account. A dealer can introduce you to a custodian or explain the next step, but your retirement account is governed by the custodian's documents and the applicable IRA rules. The price of the metal and the conditions of a later sale belong to the transaction with the dealer or other buyer.
Knowing which party performs each job helps you spot missing information. If a salesperson promises that an account fee is waived, ask which institution normally charges it, how long the waiver lasts and what appears on the custodian's schedule afterward. If the seller describes insured storage, ask who carries the policy and obtain the terms from the party responsible for the arrangement. A verbal assurance is not a substitute for a document you can review.
First-time gold IRA buyers can use the first-time buyer guide to prepare the account and dealer questions in order.
Apply the role distinction to the actual proposal rather than assuming a dealer is also the account trustee.
National Gold Group vs
Birch Gold Group compares the dealer services while keeping custody and product selection separate.
What the custodian does
The custodian or trustee holds and administers the IRA under its account agreement. It maintains account records and handles the administrative steps required by its procedures. For a self-directed account, you can direct permitted investments, but the custodian's willingness to administer an asset is not a guarantee that the investment is suitable or will retain its value.
Before opening an account, ask the custodian what assets it accepts, which depositories are available, how you give purchase and sale instructions, and what records you receive. Find out how uninvested cash is held and what happens when an invoice arrives from a dealer. You should understand which instructions require your authorization and which costs can be deducted from the account.
The IRS explains that qualifying precious-metal bullion falls within an exception to the collectibles rule when it meets the applicable requirements, including physical custody by an eligible bank or an approved nonbank trustee. Some coins qualify under specific rules. Confirm the actual item and custody arrangement with the custodian before placing an order. The IRS collectibles guidance explains the general exception.
What the dealer does
A dealer offers particular coins or bars and a price for them. It may also offer to buy metal back later. Ask for an itemized quote showing the product, quantity, total purchase price, applicable charges and expiration. Then request a same-time buyback quote for the identical items, including any conditions. The dealer's purchase price and future buyback offer can differ materially.
The spread is the difference between a dealer’s selling price and its same-time repurchase bid for the identical metal. The CFTC/FINRA physical-metals advisory recommends asking about pricing and buyback terms. A dealer's willingness to repurchase an item does not promise a particular future price, and a low advertised account fee does not establish the purchase price of the metal.
A dealer’s help with paperwork can make the purchase easier without changing who holds the account or who stores the metal. The dealer’s transaction agreement, the custodian’s account agreement and the depository’s terms have different purposes. Keep that separation visible when evaluating a package described as an IRA service.
What the depository does
A depository is the facility responsible for holding metal under the relevant custody arrangement. Ask the custodian which facility will hold your assets, how the holding is recorded and what documentation will appear on your account statement. The custody agreement, not a broad marketing label, should explain your rights and the procedures for moving or selling the metal.
Storage may be described as segregated or commingled. The practical questions are whether particular items are individually identified, how inventory is reconciled and what property you would receive upon an in-kind distribution. Ask how the facility handles loss, whether insurance applies, and what exclusions and deductibles matter. Insurance against specified custody risks does not guarantee the market price of gold. The storage comparison explains the questions in more detail.
Who charges which fee?
The dealer sets the metal’s transaction price, the custodian charges for account administration, and storage costs follow the custody arrangement. Obtain each institution’s schedule because charges may be bundled or billed separately. The applicable schedules can include these categories:
- Account setup and recurring administration.
- Storage and any separately billed insurance.
- Purchases, sales, transfers and distributions.
The documents determine which charges actually apply. A cost bundled into one institution’s bill may be separate on another, so compare equivalent services before adding the amounts.
The dealer's sale price and buyback price are separate from the custodian's annual charges. A promotion can reduce an account fee without reducing the purchase price or the spread. Request the price of the exact metal and a contemporaneous buyback quote even when a fee waiver is offered. The spread and premium guide explains how those figures answer different questions.
Hypothetical example, not a provider quotation:
| Illustrative assumption or result | Amount |
|---|---|
| Annual fee | $200 |
| Assumed unchanged period | five years |
| Total before other charges | $1,000 |
Ask what could cause the actual schedule to change.

What determines your choice of providers?
The institutions’ agreements and procedures determine which custodian, dealer and depository combinations they support. A custodian may have procedures for accepting a dealer's invoice or a particular depository; a dealer may work with certain custodians. Ask both parties whether your intended combination is supported before moving funds. A referral is useful only if the resulting terms and responsibilities fit your needs.
Do not infer that an unlisted provider is unavailable. Ask the custodian directly whether it can process the proposed purchase and custody arrangement, and request its requirements in writing. If it cannot, learn which part of the proposed arrangement creates the restriction. That answer may help you decide whether to change the product, dealer, vault or custodian.
A direct rollover from an eligible plan and a trustee-to-trustee IRA transfer follow distinct IRS procedures. Coordinate the sending institution's instructions with the receiving custodian before a distribution is made. A payment made to you requires particular attention to the IRS deadline and rollover rules.
Trace an order through the institutions
A custodian-directed purchase can be traced through three records.
BGASC’s custodian example describes a funded IRA purchase in which the custodian pays
BGASC, then arranges shipment to the chosen depository. The actual institutions’ procedures govern your order.
- The dealer’s invoice identifies the chosen product, quantity and transaction terms.
- The custodian’s payment record identifies what the IRA authorized and paid for.
- The depository’s receipt and account holding record identify what arrived and is held.
A receipt for one product does not establish receipt of a different product listed on the invoice. Resolve a missing or substituted item with the responsible party, using the purchase and custody records together. That reconciliation concerns what the IRA owns; it does not predict the price the metal could obtain on sale.
Questions before signing
Use the same questions with each proposed arrangement:
- Which entity will act as the IRA trustee or custodian, and where is the account agreement?
- Which company sells the product, and what is the complete purchase price?
- Who holds the metal, and how are the holdings recorded and insured?
- What recurring and transaction charges apply, and when can they change?
- What is the current buyback offer for the same item, and is it binding?
- How do you authorize a sale or distribution, and what charges apply?
Keep the answers alongside the signed documents and confirm the account statement and purchase confirmation when the transaction completes. If one party cannot answer for another, that is a reason to contact the responsible institution directly.
Frequently asked questions
Can a gold dealer also be my IRA custodian?
Yes, if the legal entity acting as trustee or custodian is eligible to provide that service. Selling metal does not establish that eligibility. Ask for the custodian’s legal name and account agreement, and verify its status separately from the dealer’s role in choosing or pricing the metal.
Does the custodian guarantee my gold investment?
No. Account administration and custody do not guarantee that gold will retain or increase its market value. Review investment risks, dealer prices and custody terms separately. Insurance for specified storage risks has its own conditions and does not promise protection against a fall in the metal’s market price.
What determines whether I can choose another dealer?
The custodian’s procedures and the dealer’s ability to meet them determine whether the proposed combination works. Confirm compatibility before placing an order. Give both parties the intended product, quantity, invoice process and destination so the custodian can assess the actual transaction rather than a general dealer name.
Who should I ask about taxes on a rollover?
The sending plan administrator and receiving custodian can explain their procedures, but your tax treatment depends on your own accounts and circumstances. A qualified tax professional can assess the proposed movement, especially when account types differ or a distribution will be paid to you.
